If you are launching delivery services, you need to notify your existing customers about it: on the website, via social networks or SMS-mailing (but do not forget about the need to have consent from customers to receive advertising, according to the Federal Law on Advertising - the coronavirus has not canceled the law). Plus attract new ones with the help of advertising, using data on the location of a person. Now everyone is at home, and location determination works well. Reach residents of the area where your establishment is located. This option is available in mobile advertising (advertising using data from telecom operators).
Next, determine the menu available when ordering delivery. Are all dishes Australia Email Database available or only certain items (maybe the kitchen cannot work at 100%)? In addition to the menu, decide on the delivery format: one-time deliveries or subscription (several deliveries). For example, offer a subscription for lunches/dinners/breakfasts with a simple choice of several dishes.
Think about the order acceptance process. The easiest way to use the traditional format is to accept orders by phone. But the human factor can limit and reduce the number of orders accepted. At this step, think about automating the service process. This can be done:
through aggregators that organize delivery from different restaurants (convenient, but there are additional costs in the form of a commission);
If everything is more or less clear with the first methods of accepting an order, let's dwell a little more on the bot service. A bot can be created based on your group in VK, Facebook or Telegram channel. The bot should communicate with clients according to a scenario: what questions, in what order to ask, what to offer to choose.
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发表于 2025-3-3 15:14:43